Aye Chan (Ethan)
Welcome To My Professional Webpage
+61 434 452 492
ayechan.spmsc@gmail.com
Hobart, Tasmania, Australia
About Me
Fast learner who adapts quickly to new environments, with a strong background in both IT/coding and telecommunications. Previously served as a detail-oriented Duty Manager, leading a 5-person team in a 24/7 Network Operations Centre - experience that trained me to stay calm under pressure and solve problems effectively. Now transitioning into full-stack development with a focus on cloud technologies, supported by self-driven learning and hands-on projects. Passionate about building modern, scalable applications using tools like React and AWS. Bilingual in English and Burmese. Based in Hobart, Tasmania, and fully authorized to work in Australia (Permanent Resident).
Technical Skills
- Programming Languages: JavaScript (ES6+), HTML5, CSS3, SQL
- Frameworks & Libraries: React, Bootstrap
- Cloud & DevOps:
- AWS Certified Developer Associate & Solutions Architect Associate
- AWS Lambda, DynamoDB, API Gateway, S3, CloudWatch, IAM, VPC, EC2, Route 53
- Tools & Platforms: Git, GitHub, VS Code
- Database Technologies: DynamoDB, MySQL
- Currently Learning: Python, Django, Node.js
- Other Skills:
- Responsive Web Design
- RESTful APIs
- Debugging & Testing (basic knowledge)
- Team Leadership (Managed 24/7 NOC team of 5)
- Bilingual: English & Burmese
Work History
Senior Associate Engineer
Singapore Telecommunications Limited
(Mar 2018 - Mar 2025)
- Worked as Duty Manager and Team Lead of Integrated Network Operation Centre (INOC), performing network quality surveillance.
- Performed first level diagnosis and root cause analysis of network alarms/tickets, activating relevant tier-2 operations teams as necessary.
- Provided level 1.5 technical support on network systems such as mobile data/voice/SMS, broadband internet, fixed voice, international voice switching and TV broadcasting.
- Coordinated with various stakeholders for resolution during incident escalation.
- Governed planned network maintenance activities according to the change management process.
- Prepared daily reports on shift performance such as incident summary, change activities summary, outstanding tickets summary and network performance summary during special occasions.
IT Help Desk Technician
Polar Puffs & Cakes Pte Ltd, Singapore
(Jul 2014 - Nov 2015)
- Provided first level support for both Headquarter, Factory and all 28 outlets in Singapore. (Both hardware and software)
- Provided maintenance, service, and set-up for all IT products of the organization. (Desktops, Laptops, Network switches, Network routers, Database, Server, and POS machines, etc.)
- Troubleshooting and repairing a lot of PC, laptops, and Point of Sale (POS) machines.
- Made negotiations and interactions with various product vendors and contractors.
- Designed and developed system backup method for all desktop PCs at both HQ and Factory.
- Served as an administrator for all IT products of the organization.
Education and Certifications
Bachelor of Computer Science
(Digital Systems Security)
(Digital Systems Security)
University of Wollongong, Australia
(Singapore Campus)
- Focused on System Security, Network Security, Database Systems, Distributed Systems and Cloud Computing.
Diploma in Computer Engineering
Singapore Polytechnic
- Focused on Structured Programming, Object Oriented Programming, Program Design, TCP/IP and Network System Design.
AWS Certified Cloud Practitioner
Expires on 21 Jun 2027
- Learnt Cloud Concepts, AWS Core Services, Security and Compliance, Cloud Architecture and Deployments, Cloud Adoption and Strategy, AWS Pricing and Support.
AWS Certified Developer Associate
Expires on 06 Nov 2027
- Gained hands-on experience in developing, deploying, and debugging cloud-based applications. Covered services like Lambda, API Gateway, DynamoDB, IAM, CI/CD pipelines, and monitoring with CloudWatch.
AWS Certified Solutions Architect Associate
Expires on 08 Mar 2028
- Learned best practices for designing scalable, secure, and cost-optimized cloud architectures. Covered VPC, EC2, S3, Load Balancing, High Availability, IAM, and Well-Architected Framework principles.
Projects
Cloud Resume Challenge
Resume Challenge by Forrest Brazeal
- Created a personal portfolio website using HTML, CSS and JavaScript. Implemented responsive design to ensure compatibility across different screen sizes.
- Deployed serverless on AWS S3, using Route 53 for DNS and HTTPS security. CloudFront for faster delivery of static content.
- Included visitor counter using DynamoDB for database, API gateway for API and Lambda with Python to update database. Added a functional contact form that sends emails via AWS SES.
- Created GitHub Action to automatically push changes to AWS S3 for CI/CD.
MovieDB Website
Personal Movie Review Web App
- Fetched movie data from the TMDb API.
- Built the frontend using React with reusable components and responsive design for different screen sizes.
- Backend is built using AWS Lambda (Node.js) and API Gateway to handle review submissions and retrieval.
- Used DynamoDB to store user reviews.
- Implemented Amazon Cognito for secure user account creation and authentication.
- Configured Route 53 for DNS management and HTTPS security via SSL.
- Deployed on AWS Amplify with CI/CD from GitHub and built-in caching via CloudFront.